Privacy Policy

1.0 General Information

1.1 herein known as HWWS is committed to ensuring your privacy is protected. This policy explains how we collect information about you, how we use it and the procedures that we have in place to safeguard your privacy.

1.2 If we change our privacy policy we will post the changes on this page so that you may be aware of them.

1.3 It is our policy not to use any personal information for any purpose other than which it is intended to conduct our business and provide you with information on our services.

1.4 Whenever you provide personal information, HWWS will treat that information in accordance with this policy. We will endeavour to act in accordance with current legislation, including the General Data Protection Regulation 2018.

1.5 This policy and the provisions of the General Data Protection Regulations (GDPR) are designed to protect individual information. Business contacts and information are considered to be in the public domain and therefore not covered.


2.0 Individual information such as your name and contact details are used for:

2.1 Electronic delivery of emails, marketing and any other internally generated information relating to the services that we offer.

2.2 To administer our accounts, hiring and billing systems.

2.3 In the supply of any service you request which may include passing details to a third party suppliers with whom we have placed a purchase order on your behalf. That supplier may further share those details with third party couriers etc.

2.4 To meet our legal and regulatory obligations

2.5 Website usage information is collected using cookies.


3.0 With the exception of any external organisations listed below we will not sell or share any personally identifiable information collected by us to any third party.

3.1 HM Revenue and Customs (as required by Law)

3.2 If information is legitimately requested by the Government or one of their agencies we will comply with any such request.


4.0 Mailing List Opt-out.

4.1 Having provided details to our mailing list so we can send you information about our service that may be of interest to you. You have the right at any time to stop us from contacting you. If you no longer wish to be contacted for marketing purposes, please email:


5.0 We will retain all given information on the following basis.

5.1 All information required to administer our accounts system for invoices, credit notes, including bank account details if retained are stored in an encrypted data base which is password protected and stored on a local hard drive. All paper accounting information is routinely destroyed after seven years.

5.2 HWWS electronic mailing data is stored on a local hard drive and password protected. You may unsubscribe and/or have your details deleted at any time by emailing:

5.3 HWWS services are promote via our website, no banking details or customer information is stored or retained online except cookies, please see 6.0 

5.4. Client payments are done predominantly via online banking with customers details held and secured by our bank Barclays Bank PLC.

5.5 Payment to HWWS through PayPal via a link from our website is secured by PayPal and HWWS collects no data. Please be aware that all PayPal transactions are subject to PayPal's Privacy Policy.


6.0 Cookies on HWWS website:

6.1 HWWS use necessary cookies to make our website work. Cookies collect information about how you use our website, so we can improve our services.

6.2 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use to the website and to compile statistical reports on website activity.

6.3 For further information on cookies please visit or

6.4 You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some website features may not function as a result.


7.0 Review and update

7.1 You may at any time review or update any personally identifiable information we hold. To review or update that data in the first instance please email: HWWS takes all reasonable steps to confirm your identity before any such changes are made.


8.0 Website Links

8.1 Our website contains links to other websites. Our privacy policy only applies to our website HWWS is not responsible for the privacy practices or the content of any other websites. When you link to other websites you should read their own Privacy Policies.


9.0 Our right to alter or change.

9.1 (HWWS) reserves the right to alter, without notice, this policy if either required to under law or to improve services and benefit our customers. The current policy will always remain available on our website:


10.0 Your right to question and/or complain.

10.1 If you have any questions about our privacy policy or information we hold about you please contact us:

10.2 You have the right to complain to the Information Commissioner's Office if you think there is a problem with the way we are handling your data:

© HWWS 2020.

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